SERVICES

Here in Yen Chuan, we only provide the best services for our customers!
From products to training, you can count on us for any help you need.

Here’s what we have to offer:

CUSTOMIZATION
Your goods, your way!
We can customize most aspects of the products, from product branding and packaging to flavours and specification. Make your brand stand out with customized products!
ENQUIRIES
Have any questions? We're here to help!
We offer consultation services and training courses to our customers. Starting a new bubble tea shop can't get any easier!
ONE-STOP SERVICE
Ordering made easy
With our shipping partners and forwarders, we help streamline the shipping process. Your goods will arrive safe and sound!

HOW TO ORDER

Ordering from us is simple – just follow these steps:

Order process flowchart

Enquiry

Have any questions or want to order samples? Contact us!

Sample request

We offer small samples for free, but you will need to pay for delivery. Tell us what you want to try, and where to send them to!

Confirmation

Check with customs to make sure that the products can be imported, and you are allowed to import our goods.
If you asked for customized products, we’ll also provide samples for checking.

Quotation

Let us know which products you want to order, how much to order, and how you would like us to ship them to you. We will then provide a quotation.

Order

Once the order is confirmed, we’ll send you a PI (Proforma Invoice) for your order

Payment

Please pay according to the PI within 3 business days, we’ll confirm the payment within 5 business days. To help speed things up, kindly send us the receipt of your payment via email

Lead times

Depending on product type and quantities, it may take 2-3 weeks to produce the goods. We will inform you once the delivery date is confirmed.

After-sales service

We hope to maintain close contact with our customers. Have any feedback about our products or service? Let us know!

Ready to start placing your order?

Get the ball rolling – drop us a message!